People seek help with life’s challenges from courteous call center employees.
Call center workers dispense advice on moving, storage and some of life’s most ticklish problems in a clever new campaign directed by STORY’s Jeff France for PODS and The Richards Group.
Each of four new spots features a telephone exchange between a PODS call center rep and a potential customer. In Don’t Like, a man describes a litany of things he dreads about an upcoming move, including “housework,” “feeling rushed,” “people pestering me,” and “talking.” The friendly PODS agent responds with advice on how the company can help him avoid these problems. She’s momentarily speechless, however, when he says the job for which he’s relocating is “marriage counselor.”
The other spots probe similarly funny scenarios: a young mom who has two weeks to move and doesn’t know what to do with her rambunctious children; a woman whose good-for-nothing brother-in-law is about to invade her study; and a comparison shopper with boxes of outdated clothes she may never want to see again.
“The scripts nimbly present the diversity of services PODS offers in fun and engaging ways,” says France. “Each scenario centers on a person with a familiar need who is immediately calmed and helped by a PODS employee. Strategically, they’re brilliant.”
France directed the spots with a light touch. The performances he elicited from his cast are spontaneous, empathic and real. “We kept it simple and true to life,” he says. “Most people have had the experience of having a relative move in with them, or of needing to move in a hurry. That’s why these stories are so compelling.”
France says that he knew the campaign was a winner from the moment he saw the storyboards. “I was blessed to be working with a great agency and great scripts,” he concludes. “My job was to get on the wave and enjoy the ride.”
STORY is represented on the East Coast by SuperPowers (646) 633-4578; in the Midwest by Dawn Ratcliffe (312) 491-9194, in the Southeast by Miller + Associates, (954) 563-6004; in the Southwest by Gossip!, (214) 288-2813 and on the West Coast by Sherry Howell, (213) 999-9879.
For more information, visit http://www.storyco.tv
Video Credits
Jeff Hopfer, art director; David Eastman, writer; Bridget Fontenot and Dan Calhoun, producer; Derek Darst, brand management; Sara Sax, business manager.
Jeff France, director; Mark Androw and Cliff Grant, executive producers; Merilee Newman, producer; David Watson, production manager; Erik Martin, production coordinator.
Edit: Charlie Uniform Tango, Dallas.
Justin Wilson editor; Jeff Elmore, producer; Rodney Demeglio, assistant editor.
Kurt Kirchner, producer.
Mark Androw
Executive Producer
Story
312.642.3173
Contact Mark via email
Media:
Linda Rosner
Artisans Public Relations
(310) 837-6008
Contact Linda via email
2024 AICP Awards Tour Concludes with Stops in Dallas and Chicago
The 2024 AICP Awards Tour concludes with stops in Dallas and Chicago this month as it wraps up its tour of cities across the U.S. The National Tour brought presentations, panels and screenings to marketers, advertising agencies, production and post production companies. The AICP Awards will be in Dallas on Thursday, November 14th, at the Perot Museum of Nature and Science, followed by the Chicago event, set for Thursday, November 21st at The Old Post Office. Tickets are available now for both events at www.aicp.com. In Dallas, the program kicks off at 6:45 pm with a happy hour, followed by the screening and panel discussion at 7:30. The evening ends with a networking reception from 8:30 to 11:30. The Perot Museum of Nature and Science is located at 2201 N. Field Street in Dallas. Appearing in Dallas will be Abe Garcia, Chief Creative Officer, Dieste; Julia Melle, Director of Brand and Content, Southwest Airlines; and Isaac Pagán Muñoz, VP, Executive Creative Director of PepsiCo Foods. The panel will review selected winners from the suite of the AICP Awards programs, offering insights into what made them rise to the top of their respective categories and share their viewpoints on key trends in the industry. The Chicago stop starts at 6:00pm with a happy hour, followed by the presentation and screening at 7:00pm. A reception caps the event, starting at 8:00pm and concluding at 11:30pm. The Old Post Office is located at 433 W Van Buren Street in Chicago. The panel there will feature 2024 AICP Awards Curators and Winners from the marketer, agency, production and post production sectors who’ll highlight this year’s winners. The conversation will include a discussion about the winning work, including insights... Read More