Canadians have been faced with some of the longest pandemic lockdowns and restrictions. As restaurant and bar patios reopen, many Canadians may have forgotten how to “patio” and may need a refresher course on simple etiquette in that dining venue. Boston Pizza, the restaurant brand with the most patios in Canada, is here to help via this tongue-in-cheek campaign from Toronto agency john st. that retrains customers on things they’ve forgotten. The centerpiece of the campaign is a 72-page manual featuring articles and infographics on such things as protecting your beer from patio wasps, ordering from a real human server, and pulling apart coasters.
There’s even a phone-in hotline and this TV commercial/online video.
“The Boston Pizza Patio Retraining Video” was directed by Ben & Dave via production house Partners Film.