A group of 40 state attorneys general have sent a letter to Instagram and Facebook parent company Meta expressing "deep concern" over what they say is dramatic uptick of consumer complaints about account takeovers and lockouts.
The attorneys general called on Meta to do a better job preventing account takeovers — when malicious actors take a users' accounts, lock them out by changing their passwords, and post their own material, read private messages, scam contacts and engage in other harmful or illegal behavior.
The letter asks Meta to take "immediate action to increase mitigation tactics and respond to users whose accounts have been taken over." It also asks the Menlo Park, California-based company to provide information on the number of account takeovers over the past five years, the suspected causes of the increase in account takeovers and safeguards it has in place.
"Consumers are reporting their utter panic when they first realize they have been effectively locked out of their accounts," says the letter dated March 5. "Users spend years building their personal and professional lives on your platforms, posting intimate thoughts, and sharing personal details, locations, and photos of family and friends. To have it taken away from them through no fault of their own can be traumatizing."
Even worse, the letter says, the takeovers pose a significant financial risk to users, who may be running businesses or have credit card information linked to their social media accounts.
In a statement, Meta said scammers are constantly adapting to evade crackdowns.
"We invest heavily in our trained enforcement and review teams and have specialized detection tools to identify compromised accounts and other fraudulent activity," the company said. "We regularly share tips and tools people can use to protect themselves, provide a means to report potential violations, work with law enforcement and take legal action."
Harvey Weinstein hit with new sex crime charge in New York
Harvey Weinstein pleaded not guilty Wednesday to a new sex crime charge in New York, as he awaits retrial in his landmark #MeToo case.
Details of the new allegations were not immediately available. He was charged with committing a criminal sex act.
The jailed ex-movie mogul has long maintained that any sexual activity was consensual.
Prosecutors revealed last week that Weinstein had been indicted on additional sex crime charges that weren't part of the case that led to his now-overturned 2020 conviction. But the new indictment was sealed until his arraignment.
Prosecutors have said that the grand jury heard evidence of up to three alleged assaults — two in hotels in the Tribeca neighborhood and one at a lower Manhattan residential building. The purported incidents took place from the mid-2000s to 2016, prosecutors said.
But it's not clear whether any of those allegations underlie the new indictment.
While bracing for the new charges, Weinstein also is awaiting retrial after New York state's highest court this spring overturned his 2020 conviction on rape and sexual assault charges involving two women. The high court, called the Court of Appeals, ordered a new trial, which is tentatively scheduled to begin Nov. 12.
The Court of Appeals ruled that the then-trial judge unfairly allowed testimony against him based on allegations that were not part of the case. That judge's term expired in 2022, and he is no longer on the bench.
Prosecutors have said they'll seek to fold the new charges into the retrial, but Weinstein's lawyers say it should be a separate case.
Weinstein, who also was convicted in 2022 in a Los Angeles rape case, remains behind bars while awaiting his New York retrial.
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