Tuesday, October 25, 2016

Post a FAQ Question

If your question contains any sensitive information that should not be made public or you would prefer to communicate over a private channel, please use this form to send an email to our team or send it to support@SHOOTonline.com from your email client.

Some information to include when submitting your question:

  • Which SHOOTonline area or product you're using such as ScreenWork, News, Member Area, etc.
  • Your environment including the web browser and OS you're using. i.e Mac, Safari or Windows, Chrome.
  • What you're seeing and what you expect to see. Posting a link, a link to a screenshot or attaching a screenshot is especially helpful.
  • Any other relevant information that you think could be helpful

Please note that due to spam attacks an SHOOTonline must moderate your post before it is visible on the FAQ page.

Files must be less than 2 MB.
Allowed file types: gif jpg png bmp eps tif pict psd txt rtf pdf doc docx xls avi mov mp3 wav tar zip.