Andrea Thomas has taken on an expanded role as client account manager for Advanced Systems Group (ASG), a solutions provider for media creatives and content owners. Leading ASG team members based at client facilities across the U.S., Canada and Europe, Thomas is tasked with building and maintaining relationships with enterprise clients, while finding ways to improve processes that build mutually successful relationships. Based in San Jose, Calif., Thomas originally joined ASG with significant talent recruitment experience, including attracting and training top technical and marketing team members for Silicon Valley tech firms and energy start-ups, and as a full-time, on-site recruiter at Apple. Meanwhile Andrew Bridgewater and Carlos Miguel Ferreira have joined ASG’s managed services division as account managers focused on building strong client relationships, providing strategic guidance, and serving as the voice of the client while deploying ASG’s cross-functional teams in resource management, finance, marketing, and technical support. Ferreira served as a videographer and editor at SIC Portuguese Television, Fox 5 WNYW and NBC Universal. He then managed production of nationally syndicated TV shows for Meredith Video Studios in NYC, and became operations manager at YouTube Space NY. Bridgewater brings to the role of ASG account manager his deep experience in studio operations, as well as a diverse background as a producer, technical director, camera operator and talent coordinator for studios like YouTube SpaceLA and MTV Networks…..
Allbound, specialists in partner relationship management technology, has appointed Genesis Lee as VP of customer success. Before joining Allbound, Lee led several sales teams where she managed sales pipelines, established new structures to facilitate growth, and implemented pilot sales programs. She took her sales experience from the residential sector to the tech industry when she joined KORE as director of inside sales–North America. Lee later took her passion for the customer experience and transformed it into a full-fledged initiative by launching customer success at KORE in 2018. Then as the world shifted to a remote workforce in early 2020, Genesis took her vision of creating a world-class customer experience to expand channel partnerships as VP of channel sales before joining Allbound. Allbound’s next-generation partner portal platform simplifies and accelerates a business’s ability to onboard, train, measure, and grow indirect sales partners. The software encourages collaboration among channel vendors and their partners to improve the performance of their indirect sales channels by automating the delivery of marketing content, sales tools, and training at each stage of the pipeline….
