Created in-house at Dollar Shave Club and cut by Karen Kourtessis of Union Editorial, the brand’s new "What the FAQ" digital video series features actual customer-service reps giving straight-forward answers to customer questions. The campaign was launched June 15 and offers creative dramatizations of questions that linger among men who still haven’t joined the 3 million members of DSC. In one video, for example, a guru who’s cultivated his own very dedicated following is among the many quirky characters who ask specific questions about “How It Works”.
Client: Dollar Shave Club
Agency: In-house
Title: “How it Works” (1:16)
First Air Date: Jun 15, 2016
Chief Executive Officer: Michael Dubin
Chief Marketing Officer: Adam Weber
Creative Director: Matt Orser
Creative Director: Alec Brownstein
Creative Director: Matt Knapp
Writer: Shawn Preston
Writer: Michael Dubin
VP of Brand Marketing: Nick Fairbairn
VP of Customer Acquisition: Brian Kim
Chief Customer Officer: Janet Song
Agency Director: Raechelle Hoki
Senior Producer: Matt Sausmer
Project Manager: Christine Melloy
Talent Coordinator: Tracy Dolby
Production Company: World War Seven
Directors: Pete & Jamie
Executive Producer: Josh Ferrazzano
Line Producer: Michael Begovich
Director of Photography: Jeffrey Venditti
Post Producer: Alex Curran
Editorial: Union / LA
Editor: Karen Kourtessis
Assistant Editor: Hunter Lurie
Editorial Producer: Samantha Machado
Editorial EP: Michael Raimondi
Color House: A52
Color: Paul Yacono, Patrick Nugent
Sound Mix Company: Beacon Street
Sound Mix: Dewey Thomas
Sound Mix Producer: Christa Jayne
Sound Mix Producer: Erin Reilly
VFX: Peter Quinn
Contact NameHesh Rephun
Contact Phone3108502353
Contact via emailThe Undeniable Voice of Art
Creative Growth, the first organization dedicated to supporting artists with developmental disabilities, has teamed up with creative marketing company, John McNeil Studio to unveil its new brand. Representing 50 years of elevating the work of artists with disabilities within the arts community, Creative Growth’s new brand campaign includes a new identity and logo, new positioning, brand film and a redefined strategy centering on the ‘undeniable voice of art.’ Creative Growth’s evolved brand is at the forefront of a shift towards art that stands for the inherent reveal — the power of artistic expression to bring understanding and connection to us all. The brand’s new expression includes unobtrusive color and design choices that purposely don’t compete with the voice of the artist and instead, serve as a container for the art to have a voice of its own. Executive Creative Director, Gerald Lewis of John McNeil Studio explains “We needed to create a powerful, distinctive voice for the brand. But, it couldn’t compete with the voice of the artists because in the end, the art has to speak. It had to be simple, honest and genuine, in line with the mission of Creative Growth. Artists will spend 30 years making work, honing their craft and following their voice inside this space. We wanted to celebrate that. So, while the mark, the brand, is simple and honest, it’s also expansive and energetic.” Kicking off the new brand campaign is a short film capturing the voice of artist William Scott as he walks through downtown Oakland and enters... Read More